2025 Customer Reviews

Our small group tour in Yunnan was beyond expectations! The guide’s expertise in Yi ethnic culture made the trip educational and fun. We visited untouched villages that aren’t listed in guidebooks. At Yuanyang Terraces, the guide secured the best sunrise viewing spot for us. The group dynamics were fantastic – travelers from the US, Australia, and Japan bonded like old friends. The wild mushroom hotpot lunch was a highlight, even locals praised our itinerary. My only regret is that the tour wasn’t longer. Highly recommend for those seeking authenticity!

I brought my 6-year-old son from Phnom Penh, Cambodia to China; I most wanted to take him to see pandas, but was worried that the spicy food in Chengdu would be unsuitable for him. When I saw the “Cambodian-speaking guide + family-friendly” review of this City Package on Trustpilot, after booking the 3-day itinerary, I found that it fully took care of our needs!​ Guide Xiao Chen is a local Chinese in Chengdu, who speaks fluent Cambodian (my son was born in Cambodia and only understands Cambodian and simple Chinese). When he met us, he handed over a small children’s fan and panda-shaped snacks, and my son immediately liked him. On the first day at the Panda Base, Xiao Chen helped us exchange Fastpass cards in advance and took us directly to the “Baby Panda Villa”—when my son saw the baby panda climbing a tree, he excitedly shouted “so cute” in Cambodian. Xiao Chen also helped us take photos with panda dolls, capturing many parent-child moments.​ The food adjustment was particularly thoughtful: knowing that Cambodians like light tastes, when he took us to the “Chengdu Impression” restaurant, he specially asked the chef to make “Mapo Tofu” non-spicy, and the recommended “steamed sea bass” and “scrambled eggs with tomatoes” were all flavors my son loves; in the afternoon, when visiting Kuanzhai Alleys, he took us to eat “tangyou guozi” (sugar-coated fried dough balls), which were crispy outside and glutinous inside. My son ate two at a time and said, “It’s more delicious than Cambodian banana pancakes.”​ The itinerary pace was very slow: only two attractions were arranged every day, and a 2-hour nap time was reserved for my son at noon; on the second day, we visited Chengdu Science and Technology Museum, Xiao Chen explained the robot performance to my son in Cambodian, and my son also operated scientific experiments by himself, having fun while learning knowledge; on the last day, Xiao Chen helped us book the shuttle service from the “panda-themed homestay” to the airport, and also gave my son a panda backpack as a gift.​ After returning to Cambodia, my son holds the panda photos every day and says “want to go to Chengdu again.” This City Package does an excellent job of “parent-child interaction” and “food adaptation”—if you are a Cambodian Chinese bringing children to Chengdu, choosing it is definitely correct—it makes our trip both easy and full of happiness!​

Coming from Malaysia, we had never seen snow before. This small group ice and snow tour in Harbin made our dream come true! The agency sent us detailed warmth-keeping guidelines in advance, which were very useful. Our group was small, only 8 people. At the Ice and Snow World, the guide took us to all the most fun attractions, like the big slides, and helped us take many beautiful photos. For lunch, they took us for a hot Northeastern stew in an iron pot, which warmed us up instantly. The most memorable part was at the Yabuli Ski Resort; the instructor was very patient teaching us beginners. Although the weather was cold, our hearts were warm. Thank you for giving us such wonderful memories!

身為馬來西亞華人，我一直想帶父母體驗中國的冰雪世界，但擔心他們怕冷、語言不通（父母只會說閩南語）。在 Trustpilot 上看到這家 Harbin Day-trips 的 “閩南語導遊 + 老人友好” 評價，預訂後發現這是最明智的決定 —— 全程貼心到讓我感動！ 導遊小陳是哈爾濱本地華人，會說流利的閩南語，見到父母就遞上暖寶寶、毛絨手套（提前準備的，知道馬來西亞人不習慣寒冷）。第一站冰雪大世界，小陳幫父母租了加厚羽絨外套和雪靴，還教他們怎麼在冰滑梯上安全滑行（全程扶著父母，怕他們跌倒）。父母第一次看到冰雕城堡，興奮得像孩子，小陳幫他們拍了很多照片，還教父親用手機調雪景模式。 午餐安排在 「東北風清真餐廳」（考慮到父親不吃豬肉），小陳推薦的小雞燉蘑菇、酸菜白肉鍋，口味清淡不油膩，父母吃得很滿足。下午去中央大街，小陳帶我們去吃馬迭爾冰棍，還幫父母暖手，說 “零下 20 度吃冰棍才夠東北味”—— 父母笑著說 “第一次這麼‘瘋狂’”。 行程最後，小陳幫我們叫了暖空調計程車，確認車內溫度夠高才讓父母上車，還把自己的暖手寶給了母親。回馬來西亞後，父母常和朋友說 「哈爾濱的導遊比親人還貼心」。這個 Day-trip 不僅讓父母體驗了冰雪樂趣，更讓他們感受到了溫暖 —— 如果你帶長輩去哈爾濱，選這家絕對沒錯！

Winter trips to Northeast China to see ice and snow have been my dream for years, but I always worried about language and transportation issues when planning a Harbin trip alone. Recommended by a friend, I chose this company’s Small Group Day-trip, and all my concerns disappeared! Our small group had 7 people, and Guide Brother Wang not only spoke fluent Chinese but also basic Japanese, making communication smooth. The trip started at Harbin Ice and Snow World—he booked tickets in advance to avoid long queues. The moment I walked into the ice sculpture castle, I was too shocked to speak! Brother Wang also taught us how to slide safely on the ice slides and took many atmospheric photos for us. Later, we went to Central Avenue; he recommended authentic Russian Western food, and the taste of borscht and braised lamb in a jar is still unforgettable. He also took us to try Madi’er ice cream—eating ice cream at -20°C was such a unique experience!​ The most thoughtful part was that Brother Wang prepared warm patches and a thermos in advance. Knowing I was afraid of the cold, he even reminded me to wear thick socks. In the evening, we went to Songhua River to see ice lanterns; he explained Harbin’s Russian expatriate history in detail, letting me not only see the beautiful scenery but also understand the city’s culture. There were no shopping stops throughout the trip, and the pace was relaxed. After returning to Japan, I’ve shared this trip on social media, and many friends have asked me for the booking link. If I want to experience China’s ice and snow again next year, I will definitely choose this company!